Return Policy

Masks and PPE

All PPE and face mask sales are final due to risk of contamination. No returns or exchanges.

PED-Pad Pillows and Covers, Fire Shield Blankets, Personal Safety Equipment

Unopened/unused PED-Pads, PED-Pad covers, Fire Shield Blankets, smoke masks, gloves and goggles may be returned for any reason within 30 days of purchase, provided they have not been customized. All PED-Pads, PED-Pad covers, Fire Shield Blankets, smoke masks, gloves and goggles are guaranteed to be free from defects in workmanship or material under intended normal use for 180 days. If an item is claimed to be defective, we will repair or replace the product or component upon determination that the defect existed at the time of manufacture or developed under normal use.

No returns or exchanges will be accepted if PED-Pads, PED-Pad covers, or Fire Shield Blankets are custom produced, unless item is proven to be defective as outlined above. Custom produced PED-Pads, PED-Pad covers, and Fire Shield Blankets include custom size, custom color, custom embroidery or custom build.

Client is responsible for return shipping costs. Please allow 7 to 10 days from receipt of material for refund to be processed. Orders totaling over $2500 may incur restocking fees.

LIBIK Product Line

The LIBIK product line includes the passenger cabin LIBIKs, flight deck LIBIKs, mid-cabin kits, and EDE kits.

All LIBIK products are guaranteed to be free from defects in workmanship or material under normal use. If an item is claimed to be defective, we will repair or replace the product or component upon determination that the defect existed at the time of manufacture or developed under normal use.

All LIBIKs are manufactured to order. Therefore, no returns or exchanges will be accepted unless item is proven to be defective as outlined above.

Client is responsible for return shipping costs. Please allow 7 to 10 days from receipt of material for refund to be processed. 

CellBlockEX Loose-fill Material

CellBlockEX loose-fill material includes super sacks and 55L bags.

CellBlockEX may be returned for full refund provided packaging is unopened and undamaged.

Client is responsible for return shipping costs. Please allow 7 to 10 days from receipt of material for refund to be processed. Orders totaling over $2500 may incur restocking fees.

CellBlock Drums, Cabinets and Cases

All CellBlock Drums, Cabinets, and Cases are guaranteed to be free from defects in workmanship or material under normal intended use for 180 days. If any item that is claimed to be defective, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.

CellBlock Drums, Cabinets, and Cases are manufactured to-order and therefore no returns or exchanges will be accepted unless item is proven to be defective as outlined above.

Client is responsible for return shipping costs. Please allow 7 to 10 days from receipt of material for refund to be processed.